At Zelta.shop, we aim to provide a secure and convenient shopping experience for all our customers. By using our website and making a purchase, you agree to the following payment terms.

1. Accepted Payment Methods

We accept the following payment methods for orders placed on our website:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover, and other major credit cards.
  • PayPal: Secure payments via PayPal.
  • Other Payment Methods: We may also accept additional payment methods, including Apple Pay and Google Pay, based on availability.

2. Order Processing and Payment Authorization

  • All payments are processed securely through trusted payment gateways.
  • Your order will only be processed after payment has been successfully authorized. If your payment is declined or flagged by our payment processor, we will notify you and may request an alternative payment method.
  • You will be charged at the time of purchase, and your payment will be processed based on the selected payment method.

3. Payment Security

We prioritize the security of your payment information. Our website uses SSL (Secure Socket Layer) encryption to protect your payment details during transmission. We also comply with PCI DSS (Payment Card Industry Data Security Standard) to ensure secure handling of credit card information.

4. Billing Information

  • When placing an order, you must provide accurate billing information, including the name, address, and payment method associated with your payment account.
  • If any issues arise with the billing information provided, we may contact you to resolve the matter before your order can be processed.

5. Currency and Charges

  • All prices on our website are listed in USD (United States Dollars) unless stated otherwise.
  • If you are making an international purchase, please be aware that additional charges, including exchange rate fees or taxes, may apply depending on your location. You are responsible for any such charges.

6. Discounts and Promotions

  • If you use a discount code or promotional offer, the discount will be applied to your order at the time of checkout.
  • Promotions or discounts cannot be applied after a transaction is complete, and no adjustments will be made after your purchase has been processed.

7. Taxes

Sales tax is charged on orders based on the applicable tax rate in your shipping destination. The final amount of tax will be calculated at checkout. You are responsible for paying any applicable taxes, duties, or other government fees that may be imposed.

8. Refunds and Cancellations

For information on refunds, returns, and cancellations, please refer to our Refund and Returns Policy. We will process refunds back to the original payment method within a specified period after your return is approved.

9. Fraud Prevention

We reserve the right to cancel or refuse any order that appears to be suspicious or potentially fraudulent. If we suspect fraudulent activity, we may require additional verification before processing your payment or shipment.

10. Payment Disputes

If you experience any issues with payment, please contact us immediately at support@relva.shop. We are happy to assist with resolving any payment-related concerns in a timely manner.

11. Customer Service

For any questions regarding payment methods, billing inquiries, or issues with transactions, please contact us:

  • Phone: +1 (325) 646-6822
  • Email: support@relva.shop
  • Address: 2325 Belle Plain St, Brownwood, TX 76801, USA